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Practice Management/Leadership

Session: Streamlined Virtual Residency Interview Process To Improve Efficiency On Interview Days: Insights into Applicant Feedback

Streamlined Virtual Residency Interview Process to Improve Efficiency on Interview Days: Insights into Applicant Feedback

Saturday, October 25, 2025
12:00 PM - 1:30 PM MT
Location: Kiosk 9
Has Audio

    Primary Author(s)

  • Harrison Jordan, DO

    Resident
    ECU Health (Vidant Medical Center/East Carolina University) PM&R Program
    Greenville, North Carolina

    • Poster Presenter(s)

  • Samantha Greenman, DO

    Resident Physician
    ECU Health (Vidant Medical Center/East Carolina University) PM&R Program
    Greenville, North Carolina

    • Co-Author(s)

  • AM

    Abigail Morales, MD

    Clinical Associate Professor
    Vidant Medical Center/ECU
    Greenville, North Carolina

  • CF

    Clinton Faulk, MD

    Chair Dept of PM&R
    ECU Health (Vidant Medical Center/East Carolina University) PM&R Program
    Greenville, North Carolina

Disclosure(s):
Harrison Jordan, DO: No financial relationships to disclose
Samantha Greenman, DO: No financial relationships to disclose
Background and/or Objectives: Over the past few years, virtual interviews have been conducted during the interview season for the majority of residency programs. This project highlights the changes and improvements made to streamline the virtual interview process to be more time-efficient as well as the effect of the virtual interview process on the residency applicant experience.

Design: The interview day format was changed to minimize disruptions to the department's education and clinical care schedules. A survey was provided to all residency applicants to provide feedback regarding the virtual interview experience.

Setting : Inpatient Rehabilitation

Participants : Faculty, residents, and residency applicants.

Interventions: The interview schedule was changed from 12 half-days of interviews for 6 applicants to 4 total interview days, consisting of three sessions with six applicants, thus 18 interviews per day. Each applicant received a department orientation PowerPoint and WebEx link to review in preparation for the interview. Additionally, each applicant was given a survey to provide interview day feedback.

Main Outcome Measures: Survey results from the residency applicants to further evaluate the proficiency of changes to the interview day as well as faculty feedback on the impact of these structural changes on clinical duties.

Results: Of the 72 residency applicants, 35 completed the survey. The majority of residency applicants responded that the format of the interview day was favorable and that the information provided prior to the interview was beneficial to the interview day experience. Additionally, with these structural changes to the interview schedule, it was estimated that clinicians could schedule appointments for 24-36 additional patients during the interview cycle.

Conclusions: Residency applicant feedback on the virtual interview day was overall favorable after completing the post-interview survey. The interview season was shorter overall, prepared applicants better for the interview day, and allowed more time for the final evaluation and ranking process.